The main advantages of guest services to extend your stay in your vacation spot

In the study "Back to Work" carried out by Manpower Group to 185 professionals nationwide, it appears that 62% of respondents would extend their stay at the vacation spot and work remotely from the same location.  

WebOffice has the ideal solution so that this percentage is not merely an indicative figure. By choosing one of our virtual office plans, you'll enjoy a range of services that meet the needs of your business and your vacation will certainly never be the same again. 

We know how important customers and partners are to the smooth running of a company. From receiving an order, to a customer who wants to discuss a particular issue, or your business partner. That's why we've chosen five advantages of customer service and explained how it works in six steps, so you can go on vacation worry-free.

Advantages:

•  Professional service - The assistant will receive the visit on behalf of your company. 

• Agile service - If you wish, the assistant can call you immediately to resolve the question or problem in real time. 

• Personalized support - The assistant will take the customer's details in order to notify them by email.  

• Reliable and trustworthy service - The assistant will carry out the service with the utmost professionalism.

• Reducing costs - You won't have to hire an employee to carry out this service.

Operation:  

1. You should choose one of our prestigious addresses, in the business center of Vila Nova de Gaia or in the business center of Porto, two central locations with all the convenience you need;
2. Once you have chosen one of our centers, you can advertise the address on your corporate website, use it in advertising, merchandising and include it on your business card. By doing this, you'll show your clients and partners that you have a physical location where they can go if they have any business to attend to.
3. When we receive the visit, you will be attended to by the assistant on behalf of your company;
4. If the visitor is a courier, we accept the order. We then photograph the sender and send a notification to their email address;
5. If the visitor is a customer and with your permission, the assistant can contact you or the person you indicate in the protocol so that the matter can be resolved immediately;
6. If the assistant can't transfer the call at that moment or isn't authorized to call, she'll have the customer's details, the subject and will notify you of the visit by email in real time.

At WebOffice, you can also choose to receive your clients in our meeting room by making an appointment in advance. This can be done by email, by phone call or even in person when you come to pick up your mail.

At the time of the meeting, if your client arrives early, we will welcome them and direct them to the waiting room. With your permission, we can serve the client the products we have available in the Business Lounge. However, if you prefer, at the end of the meeting, you can offer a drink and enjoy the space, prolonging the conversation and perhaps closing a deal or partnership.

Our centers offer all the conditions for visits to be attended to with the utmost rigor, care and professionalism. Extend your vacation and go on vacation with peace of mind.

Discover all our services and personalized plans here.