Privacy Policy
This Site collects some Personal Data from Users.
Owner and Data Controller
WEBOFFICE
Rua Pinto Bessa nº552 R/C Esquerdo
4300-428 Porto - Portugal
Owner's contact e-mail: info@weboffice.pt
Types of data collected
Among the types of Personal Data that this Site collects, by itself or through third parties, there are: first name; last name; telephone number; e-mail; Cookie; Usage Data; About me; All Data that you share while using the service; various types of Data.
Full details of each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to the collection of Data.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Site.
Unless otherwise specified, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its Services. In cases where this Site specifically states that some Data is not mandatory, Users are free to stop communicating this Data without any consequences for the availability or operation of the Service.
Users who have questions about which Personal Data is mandatory are invited to contact the Owner.
Any use of cookies - or other tracking tools - by this Site or by the owners of third party services used by this Site will be for the purpose of providing the Services requested by the User, in addition to the other purposes described in this document and in the Cookies Policy, if available.
Users are responsible for any third party Personal Data obtained, published or shared through this Service (this Site) and confirm that they have the third party's authorization to provide the Data to the Owner.
How and where the data is processed
Processing method
The Owner will take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.
Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and means strictly related to the purposes indicated. In addition to the Owner, in some cases the Data may be accessed by certain types of persons in charge, involved with the operation of this Service (this Site) (administration, sales, marketing, legal system administration) or external persons (such as third-party providers of technical services, letter carriers, hosting providers, IT companies, communication agencies) appointed, where necessary, as Data Processors by the Owner. The updated list of these parties can be requested from the Owner at any time.
Legal basis for processing
The Owner may process Personal Data relating to the User if one of the following applies:
- The Users have given their consent for one or more specific purposes; Note: According to some legislations the Owner may be allowed to process the Personal Data UNTIL the User objects to this ("opt-out"), without having to rely on consent or any other legal bases to follow. However, this does not apply where the processing of Personal Data is subject to European data protection legislation;
- the provision of the Data is necessary for the performance of a contract with the User and/or any pre-contractual obligations of the User;
- the processing is necessary for compliance with a legal obligation to which the Owner is subject;
- the processing is related to a task that is carried out in the public interest or in the exercise of an official authority in which the Owner is vested;
- the processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party;
In any case, the Owner will willingly cooperate to clarify which legal basis applies to the processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a necessary requirement to enter into a contract.
Place
The data is processed at the headquarters of the Owners, and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve the transfer of User Data to a country other than their own. To find out more about where such transferred Data is processed, Users can check the section containing details on the processing of Personal Data.
Users also have the right to be informed about the legal basis of Data transfers to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data.
If any such transfers occur, Users can find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.
Conservation period
Personal Data will be processed and stored for as long as necessary for the purposes for which it is collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be kept until such contract has been fully performed.
- Personal Data collected for purposes related to the legitimate interests of the Owner will be kept for as long as necessary to fulfill such purposes. Users may obtain specific information on the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to keep Personal Data for a longer period of time whenever the User has given his/her consent to such processing, as long as such consent has not been withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period of time on all occasions when it is obliged to do so for the fulfillment of a legal obligation or in compliance with a warrant from an authority.
As soon as the retention period expires, the Personal Data will be deleted. This means that the right to access, the right to erasure, the right to correction and the right to data portability cannot be enforced after the expiry of the retention period.
The purposes of processing
User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Contacting the User, Statistics, Interaction with live chat platforms, Viewing content from external platforms, Tag management, Remarketing and behavioral targeting, Home and Invitation page management, Content commenting, Anti-spam protection, Content performance and testing features (A/B testing), Data transfer outside the EU, Contact management and messaging, and Interaction with data collection platforms and other third parties.
Users may obtain additional detailed information on such purposes of processing and on the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Content comment
Content commenting services allow Users to create and publish comments on the content of this service (this Site).
Depending on the settings chosen by the Owner, Users can also leave anonymous comments. If there is an e-mail address among the Personal Data provided by the User, it can be used to send notifications of comments on the same content. Users are responsible for the content of their comments.
If a content commenting service provided by a third party is installed, it may still collect web traffic data for the pages where the commenting service is installed, even when Users do not use the content commenting service.
Facebook Comments (Facebook, Inc.)
Facebook Comments is a comment content service provided by Facebook, Inc. that allows the User to leave comments and share them on the Facebook platform.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Contacting the User
Contact form (this Site)
By filling in the contact form with their Data, Users authorize this Site to use these details to respond to requests for information, quotations or any other type of request as indicated by the title of the form.
Personal data collected: e-mail; first name; telephone number; surname.
Contact telephone number (this site)
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Site, as well as to fulfill support requests.
Personal data collected: telephone number.
Content performance and testing features (A/B testing)
The services contained in this section allow the Owner to monitor and analyze the User's response related to web traffic or behavior related to changes in the structure, text or any other component of this Site.
Optimizely (Optimizely, Inc.)
Optimizely is an A/B testing service provided by Optimizely, Inc.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy.
Google Website Optimizer (Google LLC)
Google Website Optimizer is an A/B testing service provided by Google LLC ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Statistics
The services contained in this section enable the Owner to monitor and analyze web traffic and may be used to track User behavior.
WordPress Stat (Automattic Inc.)
WordPress is an analysis service provided by Automattic Inc.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy.
Google Analytics (Google LLC)
Google Analytics is an Internet analytics service provided by Google LLC ("Google"). Google uses the data collected to track and examine the use of this service (this Site) to prepare reports on activities and share them with other Google services.
Google can use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy - Opt Out. Privacy Shield participant.
Google Analytics with anonymous IP (Google LLC)
Google Analytics is an Internet analytics service provided by Google LLC ("Google"). Google uses the data collected to track and examine the use of this service (this Site) to prepare reports on activities and share them with other Google services.
Google can use the data collected to contextualize and personalize the ads of its own advertising network.
This Google Analytics integration anonymizes your IP address. It works by shortening the IP addresses of Users within the Member States of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server and shortened within the USA.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy - Opt Out. Privacy Shield participant.
Direct Analysis System (this Site)
This site uses an internal analysis system that does not involve third parties.
Personal data collected: Cookie; Usage data.
Managing contacts and sending messages
These types of services allow the management of the database of e-mail contacts, telephone numbers or other contact information for communication with the User.
These services may also be used to collect data regarding the date and time the User viewed the email; and also when the User interacted with the email received, such as when the User selected the links included in the email.
Mailchimp (The Rocket Science Group, LLC.)
Mailchimp is an email address management and messaging service provided by The Rocket Science Group, LLC.
Personal data collected: e-mail; first name; telephone number; surname.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Homepage and invitation management
These types of services allow you to create and manage home and invitation pages, i.e. pages presenting a product or service, where you can add your contact information, such as email address.
Management of these pages means that these services will process the Personal Data collected through the pages, including Usage Data.
Mailchimp Landing Page (The Rocket Science Group LLC)
Mailchimp Landing Page is a landing page management service provided by The Rocket Science Group LLC, which allows this Site to collect the email addresses of Users interested in its service.
Mailchimp Landing Page allows the Owner to track and analyze the User's response related to web traffic or behavior related to changes in the structure, text or any other component of the home pages created.
Personal data collected: e-mail; first name; telephone number; surname.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Tag management
This type of service helps the Owner to manage the tags or scripts required by this Site in a centralized manner. As a result, User Data flows through these services and there is the possibility of retaining this Data.
Google Tag Manager (Google LLC)
Google Tag Manager is a management service provided by Google LLC.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Interaction with live chat platforms
These types of services allow Users to interact with third-party live chat platforms, directly from the pages of this service (this Site), to contact and be contacted by the support service of this Application.
If one of these services is installed, it may collect Usage and Browsing Data on the pages where it is installed, even if Users do not actively use the service. In addition, live chat conversations may be recorded.
Facebook Messenger Customer Chat (Facebook, Inc.)
Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.
Personal Data collected: Cookie; Usage data; About me; All Data you share while using the service.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Interaction with data collection platforms and other third parties
These types of services allow Users to interact with data collection platforms or other services directly from the pages of this service (this Site) for the purpose of saving and reusing data.
If one of these services is installed, it may collect Usage and Browsing Data on the pages where it is installed, even if Users do not actively use the service.
Mailchimp widget (The Rocket Science Group LLC)
The Mailchimp widget is a service for interacting with the Mailchimp e-mail address management and messaging service provided by The Rocket Science Group LLC.
Personal data collected: e-mail; first name; telephone number; surname.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Anti-spam protection
These types of services analyse the traffic of this service (this Site), potentially containing Users' Personal Data, with the aim of filtering it from the parts of the traffic, messages and content that are recognized as SPAM.
Google reCAPTCHA (Google LLC)
Google reCAPTCHA is a SPAM protection service provided by Google LLC.
The use of reCAPTCHA is subject to privacy policy and to terms of use from Google.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Remarketing and behavioral targeting
These types of services allow this service (this Site) and its partners to inform, optimize and provide advertising based on the User's previous use of this service (this Site). This activity is carried out by tracking Usage Data and using Cookies and information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
In addition to any "opt out" opportunity offered by any of the services below, the User may wish to opt out of the use of third-party cookies: simply visit the Network Advertising Initiative page which corresponds to the desire not to take part.
Remarketing with Google Analytics (Google LLC)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy - Opt Out. Privacy Shield participant.
Data transfer outside the EU
The Owner is authorized to transfer Personal Data collected within the EU to third countries (i.e. any country that is not part of the EU) only in accordance with a specific legal basis. Any such transfers of Data will be based on one of the legal bases described below. Users can ask the Owner which legal basis applies to which specific service.
Data transfers to countries that guarantee European standards (this Site)
If this is the legal basis, the transfer of Personal Data from the EU to third countries will be carried out in accordance with an adequacy decision by the European Commission.
The European Commission adopts adequacy decisions for specific countries whenever it considers that that country has and provides standards of Personal Data protection comparable to those determined by EU data protection legislation. Users can find an up-to-date list of all adequacy decisions issued on the European Commission's website.
Personal data collected: various types of data.
Data transfer abroad based on authorization (this Site)
If this is the legal basis, Users' Personal Data will be transferred from the EU to third countries only if the User has explicitly authorized such a transfer, after having been informed of the possible risks due to the absence of an adequacy decision and appropriate safeguards.
In such cases, the Owner will inform Users correctly and obtain their explicit consent through this Service (this Site).
Personal data collected: various types of data.
Transfer of Data abroad based on standard contractual clauses (this Site)
If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out by the Owner in accordance with the "standard contractual clauses" provided by the European Commission.
This means that the recipients of the Data have undertaken to process the Personal Data in accordance with the standards set by EU legislation on data protection. For further information, Users are requested to contact the Owner using the contact details provided in this document.
Personal data collected: various types of data.
View content from external platforms
These types of services allow you to view and interact with content hosted on external platforms directly from the pages of this service (this Site) and to interact with them. If this type of service is installed, it may collect web traffic data for the pages where the service is installed, even when Users are not using them.
Google Fonts (Google LLC)
Google Fonts is a typeface visualization service provided by Google LLC that allows this Site to incorporate typeface content into its pages.
Personal Data collected: Usage Data; various types of Data as specified in the service's privacy policy.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Google Maps widget (Google LLC)
Google Maps is a map visualization service provided by Google LLC that allows this Site to incorporate content of this type into its pages.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Gravatar (Automattic Inc.)
Gravatar is an image display service provided by Automattic Inc. that allows this Site to incorporate content of this type into its pages.
Please note that if Gravatar images are used in commenting systems, the e-mail address of the person who made the comment or parts of it may be sent to Gravatar - even if that person has not signed up for this service.
Personal data collected: Usage data; e-mail.
Place of processing: USA - Privacy Policy.
YouTube video widget (Google LLC)
YouTube is a video content viewing service provided by Google LLC that allows this Site to incorporate content of this type into its pages.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Wistia widget (Wistia, Inc.)
Wistia is a video content visualization service provided by Wistia, Inc. that allows this Site to incorporate content of this type into its pages.
Personal data collected: Cookie; Usage data.
Place of processing: USA - Privacy Policy. Privacy Shield participant.
Additional information on Personal Data
Hosting Iberweb, Lda
Place of processing: Portugal - Privacy Policy.
Users' rights
Users may exercise certain rights with regard to their Data processed by the Owner.
In particular, Users have the right to do the following:
- Withdraw your consent at any time.Users have the right to withdraw their consent in cases where they have previously given their consent to the processing of their Personal Data.
- Object to the processing of your Data.Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the specific section below.
- Access your data.Users have the right to know whether their Data is being processed by the Owner, to obtain disclosures about certain aspects of the processing and to obtain a copy of the Data that is being processed.
- Check and request rectification.Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
- Restrict the processing of your Data.Users have the right, under certain circumstances, to restrict the processing of their Data for any purpose other than storing it.
- Have your Personal Data deleted or otherwise removed.Users have the right, under certain circumstances, to have their Owner Data deleted.
- Receive your Data and have it transferred to another controller.Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This determination applies provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on the User's pre-contractual obligations.
- File a complaint.Users have the right to lodge a complaint with their competent data protection authority.
Details on the right to object to processing
Where Personal Data is processed in the public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason relating to their particular situation to justify the objection.
Users should be aware, however, that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without providing any justification. Users can consult the respective sections of this document.
How to exercise these rights
Any requests to exercise Users' rights can be directed to the Owner using the contact details provided in this document. These requests can be exercised free of charge and will be dealt with by the Owner as soon as possible and in all cases within a period of less than one month.
Cookie Policy
This website uses cookies. To find out more and for a more detailed warning about cookies, the User can consult the Cookie Policy.
Additional information on Data collection and processing
Legal action
Users' Personal Data may be used for legal purposes by the Owner in court or in the steps leading to possible legal action arising from misuse of this Service (this Site) or related Services.
The User declares to be aware that the Owner may be obliged to disclose Personal Data upon request by government authorities.
Additional information on User Personal Data
In addition to the information contained in this privacy policy, this Site may provide the User with additional and contextual information about specific services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Site and any third-party services may collect files that record interaction with this Site (system logs) or use other Personal Data (such as IP address) for this purpose.
Information not contained in this policy
Further details on the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How "Do Not Track" requests are handled
This site does not support "Do Not Track Me" requests.
To determine whether any of the third-party services you use honor "Do Not Track Me" requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by communicating to its Users on this page and possibly within this Website Service and/or - to the extent technically and legally feasible - by sending a notice to Users via any contact information available to the Owner. It is strongly recommended that this page be consulted several times in relation to the last modification described at the bottom.
If the changes affect processing activities carried out on the basis of the User's consent, the Owner will collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly or in relation to other information - including a personal identification number - allows the identification or identifiability of a natural person.
Usage data
The information collected automatically through this Site (or third-party services contracted in this Service (this Site)), which may include: the IP addresses or domain names of the computers used by Users using this Site, the URI addresses (Uniform Resource Identifier), the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the response server (positive result, error, etc.), the country of origin and the various details of the time per visit (e.g. time spent on pages within the application), the characteristics of the User's browser and the time spent within the application.), the country of origin, the characteristics of the browser and operating system used by the User, the various time details per visit (for example, the time spent on each page within the application) and details about the path followed within the application, with particular reference to the sequence of pages visited and other parameters about the operating system of the User's device and/or IT environment.
User
The person using this Site who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public administration, agency or other body that processes the Personal Data on behalf of the Controller as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public administration, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including security measures relating to the operation and use of this Service (this Site). The Data Controller, unless otherwise specified, is the Owner of this Service (this Site).
This Site (or this Application)
The means by which the User's Personal Data is collected and processed.
Service
The service provided by this Site as described in the related terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.
Cookie
Small units of data stored on the User's device.
About me
Provides access to the 'About Me' section of the profile.
Legal information
This privacy statement has been prepared on the basis of multiple legislative provisions, including Articles 13/14 of Regulation (EU) 2016/679 (GDPR - General Data Protection Regulation).
This privacy policy refers only to this Site, unless otherwise stated in this document.
Contact us
+351 225 899 800
Cost of a call to the national fixed network

Offices Porto
Rua Pinto Bessa N.º 522 R/C
4300-428 Porto
GPS: 41.150472, -8.591917
Offices Vila Nova de Gaia
Avenida da Republica, n.º755, 5th Floor
4430-201 Vila Nova de Gaia
GPS: 41.131795, -8.606410
Contact
Tel.: +351 225 899 800
Calling the national fixed network
Fax: +351 225 899 801
Tel: +351 912 500 771
Calling the national mobile network
E-mail: info@weboffice.pt
