The importance of mental health and well-being in companies

Recognized as a mental illness by the World Health Organization since 2022, burnout results from physical and mental exhaustion.

As can be seen in the graph below, according to the data collected by Small Business Prices, in the European Union, Portugal ranks first as the country most likely to contract burnout.

As we can see in this graph, despite being the 4th country with the most hours worked per week, Portugal is the 3rd country with the lowest wages. This imbalance is reflected in the lack of happiness among workers, which doesn't reach 6 points. An alarming result for the well-being of Portuguese workers.

Burnout - What is it?

A WHO classifies Burnoutas a syndrome resulting from a lack of stress management in the workplace.

It is characterized by three main symptoms:

• Feeling of lack of energy or exhaustion;
• Mental detachment from work, feelings of negativity or cynicism related to work;
• Lack of efficiency.

Burnout is a word that specifically describes phenomena that occur in the context of work and should not be used to describe experiences in other areas of life.

How to avoid

Companies need to be increasingly attentive to the health of their employees, as in 2016 the percentage of active people at risk of falling ill was burnout was 82%, in 2022 it will affect more than 40 million workers in the European Union.

As a result of the pandemic, society's mental health has worsened and the number of people in a state of exhaustion has increased. It is estimated that stress and burnout cost companies 3.2 billion euros a year.

This data translates into devastating consequences on the job market, since psychological tension and low performance can infect and overburden colleagues.

To avoid getting into a burnout:

• Evaluate how you have been feeling;
• Make the most of your time;
• Take advantage of this vacation season to relax;
• Ask for help.

Vacations and Phone Calls

Being a customer WebOffice is synonymous with a worry-free vacation. For us, it's important to ensure that your mail is handled with care, your visits are attended to and your calls are not missed.

By choosing this solution, your customers will contact you via a dedicated telephone number. Their calls will be answered by the assistant on behalf of your company.

If the assistant is authorized, she will forward the call to the number indicated in the protocol.

Alternatively, if you are unable to forward or do not have authorization to contact, you will keep the customer's details and notify them by email.

Our call answering service will help you have a restful 100% vacation. A personalized service will give your business greater credibility, problems will be solved in real time and the cost-benefit ratio will allow your profits to be invested in other areas of your business.

A WebOffice cares about the well-being of its customers. Don't waste time and come and discover the advantages and personalized plans we have for your business.

Source: WHO and Order of Psychologists